We're here to help — Easy Technology Company
Email info@easykrd.com for anything — account issues, trip disputes, safety reports, or general questions. You can also reach support from inside the app: Profile → Support.
How do I contact support?
Email info@easykrd.com or use the in-app Support chat under Profile → Support. We reply as quickly as we can, usually within a business day.
How do I request a fare or safety review?
Contact support with the trip date, approximate time, and pickup/drop-off — our team reviews every report.
How do I delete my account?
In the app, go to Profile → Support and request account deletion, or email us at the address above. We'll confirm once it's done. See our Privacy Policy for what happens to your data.
I'm having trouble signing in.
Make sure you're using the phone number tied to your account. If you've forgotten your password, use "Forgot password?" on the login screen, or contact support to reset it.
How do payments work?
Fares are shown upfront before you confirm a ride and are payable in cash directly to the driver at the end of the trip.
I want to report a driver or a safety concern.
Use the in-app Support chat, or email us directly — safety reports are reviewed as a priority.