Easy Taxi — Easy Technology Company
We collect only what we need to run your trips. That means your name, your phone number, and the pickup and drop-off locations that you enter.
We also keep basic records of your trips — such as the date, the route, the fare, and the driver assigned — because we need them to provide support, resolve disputes, and keep both riders and drivers safe.
Location is used for two things: to show you the drivers who are nearby, and to track your ride live so that you and Support can see where the vehicle is during the trip.
Your location is not sold to third parties. We do not share it for advertising, and we do not build profiles about you to sell on.
You can turn location access off in your phone settings at any time. If you do, you can still enter addresses manually, but nearby drivers and live tracking will not work properly.
Your phone number is shared with your assigned driver only for the duration of the trip, so that you can reach each other about the pickup or the package. Your driver also sees the pickup and drop-off you entered, because they need them to complete the trip.
Outside of that, your details are not shared with drivers, and we do not give your contact information to other riders.
We share information only where it is needed to run the service or where the law requires it — for example, with the authorities in a safety or legal matter, or with a service provider that helps operate the app under a duty of confidentiality.
You can request deletion of your account and your data at any time from Support, and we will action it.
Some trip records are kept as required for safety and legal compliance, even after an account is closed. Once those requirements no longer apply, the records are removed.
You can also contact Support if you want to correct your name or phone number, or if you have a question about how your information is handled.
We protect your information with reasonable technical and organisational measures, and we limit access to the staff who need it to do their work, such as handling a support request or a safety report.